What we do

Mental Health Recovery

For many people, the concept of recovery is about staying in control of their life despite experiencing a mental health problem. Professionals in the mental health sector often refer to the ‘recovery model’ to describe this way of thinking. Putting recovery into action means focusing care on supporting recovery and building the resilience of people with mental health problems, not just on treating or managing their symptoms.

Penrose works with clients who range from having mild mental health concerns to long-term, enduring and sometimes treatment-resistant mental ill health. Our clients can be referred following brief interventions from CMHTs through to long-term treatment in secondary services. They have a range of diagnoses and may be informally treated by their GP or subject to supervision by the Ministry of Justice.

If you would like to find out more about Penrose’s Mental Health Recovery service then contact us by calling 020 3668 9270 or completing the contact form.

Key drivers in recovery

A therapeutic relationship is developed with the client and is at the core of Penrose’s effectiveness. Penrose staff work in partnership with clinical care teams ensuring that there is joined-up working and no duplication.

Staff work with clients to support them to:

  • Engage with services
  • Actively participate in their care plans
  • Identify risk management techniques including positive risk taking

Support is delivered via our drop-in centres, floating support, supported housing services and CQC registered properties. We provide support with step down from hospital care, establishing the recovery support plan and crisis-relapse intervention, medication management including monitoring self-medication. We utilise the Recovery Star model to provide visualisation of the journey that clients travel.

Positive impact for the clients

  • Increased independence and control over choices and services received
  • Greater insight into diagnosis
  • Reduced reliance on secondary services
  • Opportunities to engage in therapeutic activities to improve health
  • Opportunities to engage in therapeutic work to build confidence, employability skills and work-readiness

We work in partnership with CMHTs and FCMHTs to ensure services are joined-up and clients are offered person-centred support in a therapeutic environment. Staff are required to be qualified to a minimum of NVQ 3 in Social Care; managers NVQ 4. All staff undertake recognised training in the awareness and dispensing of medication. Our services offer a range of holistic therapies, such as Reiki or acupuncture.

Below are links to Care Quality Commission reports relating to some of the Mental Health Recovery Services we provide.